The TPTC difference
You may be nervous about physical therapy, and that’s understandable. From “What can I expect on the first visit” to “Will it hurt?” you’ll likely have many questions. Our highly skilled and compassionate movement experts provide a personalized, superior care experience, throughout the treatment process – which is broken down into three steps.
What to expect during physical therapy
STEP 1: Assessment & EVALUATION
At your first visit, your physical therapist will take an extensive history of your health, condition and symptoms. Then perform a thorough examination to assess mobility, posture, flexibility, strength and other key factors that will be reviewed again throughout treatment.
STEP 2: DIAGNOSIS & GOAL SETTING
Your physical therapist will determine a diagnosis for your movement-related condition and coordinate with your health care team, as necessary. Then work with you to design a customized treatment plan to reduce pain, promote movement, restore function and prevent disability.
STEP 3: Your therapy PLAN
Your personalized plan may include gentle stretching, exercise, hands-on care and education. Throughout treatment, we continually recheck your progress and work with you to plan for your discharge from PT when you are ready.
Request a Consultation
You can request a physical therapy consultation at our front desk or by calling one of our locations:
Teays Valley: (304) 757-7293
St. Albans: (304) 727-7293
Appointments & cancellation policy
New patient and routine appointments are usually immediately available. We make every effort to work around your schedule when reserving appointment times. We respect your time and work diligently to stay on schedule. We appreciate your courtesy and timely arrival for your appointment.
24-hour Cancellation Policy
Being mindful of your appointment time allows TPTC to continue to provide the highest level of care to all of our patients. We require a 24-hour notice if you need to cancel your appointment. Otherwise, a charge may be added to your account.
Insurance & Fees
Teays Physical Therapy Center, Inc., is a provider with most insurance plans. We are committed to assisting you in obtaining reimbursement from your insurance carrier for your rehabilitation. As a courtesy to you, we will bill your insurance company for the services you receive. You are responsible for your deductible, co-payments, co-insurances and account balance at the time of service. Health insurance varies and rarely provides full payment of medical costs. For your convenience, payment may be made by cash, check, Visa, Mastercard, Discover, American Express and CareCredit.
Preparing for your first visit
Make a list of questions you may have.
Write down any symptoms you have and how long you’ve had them.
Write down key information about your medical history.
Make a list of your prescription and over-the-counter medications and bring on your first visit.
If available, bring any lab or diagnostic reports from other health care facilities.
Bring a list with the names of your physicians and other health care professionals.
Always wear loose clothing to your appointment.
Patient Experiences
We have excellent patient outcomes and customer service. Read some of our patient success stories below, or comments from our outstanding patient surveys.
Testimonials
